ASCEND IS ISO CERTIFIED SINCE 2013 AND CURRENTLY CARRIES ISO 9001-2015 + IMS CERTIFICATION. RECOGNIZES "CUSTOMER FIRST" AND DRIVES THEIR BUSINESS ON THIS PHILOSOPHY TO KEEP THEIR CUSTOMERS HAPPY AT ALL TIMES.

Ascend Operates as an IP-1 licensee, provides Infrastructure Products on Build -Lease-Operate basis. Products include state of the art, future ready Telecom infra solutions, with efficient capability for deployment across all regions PAN India, including JK and North Eastern states. Their Corporate office located at Bangalore and supported on both Sales and Operations through 17 circle offices. Ascend's leadership team includes Professionals with combined experience of 300+ years.

CUSTOMER FIRST, ALWAYS

We base our strategic plan on the Voice-of-the-Customer. Customers talk, we listen, we look for every opportunity where we can exceed our customer's expectation and create customer delight.

Our customers are the reason we are in business and we thrive to keep them contented. The Agile business model helps us to understand our customers completely and deliver beyond promises.

Ascend Strives to be Relevant to its customers and Partners, Enthusiastic to improvise on its offerings, test and create newer Products & Services by leveraging technology to its best.

EXCELLENCE

We ensure sustainable business through clear business objectives, adopting innovative work practices and continuous improvement. We contribute cost effective business solutions resulting in improved Profits and enhanced Revenue We constantly strive to achieve high standards in our Operations and in Quality of Services we provide.

Delivering excellence drives the team at Ascend. Sustainable business solutions equipped with latest technology and sensitivity to the environment helps you and us to achieve business and social objectives.

OWNERSHIP

We accept personal accountability for the results and responsibility for our actions. We demonstrate honesty and act with integrity and ethics. All our transactions display truth and transparency.

Relationships are built on trust and transparent human capital. We hold ourselves responsible for our assets and performance.

TEAM WORK

We value the confidence that our customers and partners repose on us and keep that alive through collaborative team work and efficient solutions. Colleagues are encouraged to express their thoughts, share their ideas and treat each other with dignity and respect.

We are hard working ordinary people who have teamed up to accomplish extraordinary things.

HUMAN CAPITAL

Employees are our most valued assets and we owe our success to them. We are passionate about recruiting the best talent and further in developing and retaining them.

We believe in creating a high-performance culture providing opportunity, growth and success.

QUALITY POLICY

Ascend Telecom endeavours to be a preferred telecom infrastructure service provider committed to Satisfy applicable requirements, Focusing on service excellence & Customer excitement, Adopting strategic management, Risk-based thinking & Continuous Improvement, leveraging Eco - Friendly Practices, Employee commitment, & Value diversity.

Date
01/12/2015
Chief Executive Officer

QUALITY OBJECTIVE

  • Service Excellence
  • Achieving and sustaining excellence in all our activities
  • EBITDA
  • Customer Excitement
  • Consistently meeting & exceeding our customer's needs and expectations for product quality and service performance
  • Customer Satisfaction Score
  • Eco-Friendly Practices
  • Following Eco- friendly practices of Green Initiative's implementation
  • Number of sites gone green
  • Employee Commitment
  • leveraging Technology & Business analytics for continual improvement of Processes and Systems
  • Employee Satisfaction Score
  • Value Diversity
  • Introducing new services and Enhancing current services
  • No.of Value added services

Our Customers