our first priority at all times is “Our Customers”. Our customers are the reason we are in business and we thrive to keep them contented

OUR VALUES

Ascend stands strong on its value pillars. Five basic principles every individual at Ascend thrives on and is cognizant of are :

CUSTOMER FIRST, ALWAYS

We exist because of our customers and so our first priority at all times is “Our Customers”.

We base our strategic plan on the Voice-of-the-Customer. Customers talk, we listen, we look for every opportunity where we can exceed our customer’s expectation and create customer delight.

Our customers are the reason we are in business and we thrive to keep them contented. The Agile business model helps us to understand our customers completely and deliver beyond promises

EXCELLENCE

We ensure sustainable business through clear business objectives, adopting innovative work practices and continuous improvement. We contribute cost effective business solutions resulting in improved Profits and enhanced Revenue We constantly strive to achieve high standards in our Operations and in Quality of Services we provide.

Delivering excellence drives the team at Ascend. Sustainable business solutions equipped with latest technology and sensitivity to the environment helps you and us to achieve business and social objectives.

OWNERSHIP

We accept personal accountability for the results and responsibility for our actions. We demonstrate honesty and act with integrity and ethics. All our transactions display truth and transparency.

Relationships are built on trust and transparent human capital. We hold ourselves responsibile for our assets and performance.

TEAM WORK

We value the confidence that our customers and partners repose on us and keep that alive through collaborative team work and efficient solutions. Colleagues are encouraged to express their thoughts, share their ideas and treat each other with dignity and respect.

We are hard working ordinary people who have teamed up to accomplish extraordinary things.

HUMAN CAPITAL

Employees are our most valued assets and we owe our success to them. We are passionate about recruiting the best talent and further in developing and retaining them.

We believe in creating a high performance culture providing opportunity, growth and success.

QUALITY POLICY

Ascend Telecom endeavors to be a preferred telecom infrastructure service provider committed to Satisfy applicable requirements, Focusing on service excellence & Customer excitement, Adopting strategic management, Risk-based thinking & Continual Improvement, leveraging Eco - Friendly Practices, Employee commitment, & Value diversity.

Date
01/12/2015
Chief Executive Officer

QUALITY OBJECTIVE

  • Service Excellence
  • Achieving and sustaining excellence in all our activities
  • EBITDA
  • Customer Exictement
  • Consistently meeting & exceeding our customer’s needs and expectations for product quality and service performance
  • Customer Satisfaction Score
  • Eco - Friendly Practices
  • Following Eco- friendly practices of Green Initiatives implementation
  • Number of sites gone green
  • Employee Commitment
  • leveraging Technology & Business analytics for continual improvement of Processes and Systems
  • Employee Satisfaction Score
  • Value Diversity
  • Introducing new services and Enhancing current services
  • No.of Value added services

HIGHER VALUE PROPOSITIONS BY DIFFERENTIATED SERVICES

  • Customised Telecom Towers
  • Smart Telecom Pole
  • Infra for Small Cell
  • Know More
    PARTNERS

    Expand your network by sharing Ascend Telecom tower sites    |    Become partner with Ascend to lease out Land/Rooftop space    |